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Shipping & Returns

Shipping

We want to get your items to you as quickly and as safely as possible.  What Us Girls Want will ship your order for free to all US domestic addresses via FedEx. Orders can be shipped  within 2 business days of being received and processed, at an extra cost but please note we do not ship on weekends or public holidays.

We cannot ship to P.O Boxes and a signature will be required.  For purchases made through PayPal, additional time may be required due to additional fraud verification.  What Us Girls Want will only ship items after all verification checks have been completed.

International Shipping


All international shipping with rates shown below are shipped with FedEx.

For all items under $2500, shipping and handling will cost of $60

For all items between $2501 and $5000, shipping and handling will cost $100

For items between $5001 and $10,000, shipping and handling will cost $150

For items $10,000 and above, shipping and handling will cost $200

All items entering countries from outside the US are subject to customs inspections and assessments.  The buyer is responsible for all custom and duty fees imposed to import the item that has been purchased.  All international orders are covered by our return policy.

Returns

We want you to love your new purchase but if you don't, that's ok. Simply email us at debra@whatusgirlswant.com within 3 days of receiving your item.

We offer a simply return process in return for a credit or gift card. If you wish to return the item for an exchange or full refund, please leave the security tag intact and we will send you a mailing label to return the item back to us. Once received, the item will be inspected and we will process your refund.

What Us Girls Want offers a 100% Authenticity Guarantee. Because Authenticity means everything to us and you, we offer a no questions asked, money back refund in the unlikely event that a professional Authentication company cannot guarantee that your new item is 100% authentic. We will also happily pay for any Authentication service for your peace of mind.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and security tag intact.

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4 days.