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Authenticity & Condition

Authenticity and Trust

Trust... "firm belief in the reliability, truth, ability or strength of someone or something"... Noun

Because we know that Authenticity is likely to be your top consideration in purchasing a pre-loved item, here we'd like to share with you our services, policy and views on trust.

If you prefer to cut to the chase, here is our promise to you:

  • We will happily provide you with as many photos, details of original purchase, authenticity cards, numbers, date stamps as required.
  • If requested, What Us Girls Want will pay for a service of authentication by a reputable company such as Pro Authenticators (www.proauthenticators.com) or Leather Surgeons (www.leathersurgeons.com).
  • In the unlikely event that any item is proved inauthentic, we offer a money back guarantee.

But for those of you who prefer a bit of background:

One of the many wonderful reasons why What Us Girls Want was founded was because of Trust.  That definable moment when the right people came together, in this case Debra, our Founder and a number of amazing ladies with closets that will make you smile for days.

That moment when these consignors decided that yes, they were ready to sell their collection of handbags, shoes or accessories but their most important concern was with who.

Which company would best serve their needs for communication, transparency, reliability and truth? How is a consignor to choose who will sell her treasured designer goods?

Trust... Find someone to trust. They trusted What Us Girls Want because of the values we hold dear.  Trust, confidence and reliabilty being the top three non-negotiables that Consignors want when selling their items.

But to say that it's all about the consignor would be telling only one half of the story.  Our company had to trust the consignor too.  

The pre-owned market place is a multi billion industry in the United States and across the globe.  Most of us would like to think that we'd know if something is genuine and authentic but the reality is that we are at risk at every stage of buying something that is pre-owned from unknown individual sellers.

The risk?  Authenticity.  With a disturbing amount of fake and super fake items on the market, it is becoming more and more difficult to find a 'guaranteed' genuine, pre-owned item.

What Us Girls Want strives to take that worry and burden away from our customers. Every single item is meticulously examined for authenticity.  Our consignors and their closets are personally vetted to reach our high and exacting standards and authenticity is our #1 priority.

Gaining your trust is also our top priority and to support our promise that you will never buy an inauthentic item from us, we also offer the following services:

  • We will happily provide you with as many photos, details of original purchase, authenticity cards, numbers, date stamps as required.
  • If requested, What Us Girls Want will pay for a service of authentication by a reputable company such as Pro Authenticators (www.proauthenticators.com) or Leather Surgeons (www.leathersurgeons.com).
  • In the unlikely event that any item is proved inauthentic, we offer a money back guarantee.

What Us Girls Wants employs experts in high end merchandise and we constantly use every available resource to keep up to date on coding, heat stamping and changes in model numbers so you can buy with certainty.

 

Condition

We know that the re-sale market is a wonderful place but it's crowded, right?  Too many items in a variety of conditions with a multitude of descriptions!!  

At at What Us Girls Want, you will only find items in these conditions; Pristine, Excellent, Gently used or Vintage.  We closely examine all items for wear and functionality.

1 - Pristine: In it's original condition; unspoiled. Prices are often close to retail price.

2 - Excellent: Extremely good condition, minimal signs of being pre-owned but new or very little use. Expect a lower price on these items because someone else had the shopping experience!

3 - Gently Used: Good condition, signs of minimal wear. Item still has a long shelf life but it's wear will be reflected in the price.

4 - Vintage or Classic: Still beautiful but condition may reflect age.  These items are normally considered to be at least 15 to 20 years old.

Each item listing has an accurate description of wear reflecting the above, making shopping even easier.